Western Governors University (WGU) HRM3550 D357 Diversity, Equity, and Inclusion Practice Exam

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• Which term describes the employment of retired older workers who continue working in some capacity?
• Functions like self-care, manual tasks, walking, seeing, speaking, hearing, breathing, learning, and working.
• Which term refers to differential treatment of consumers based on race/ethnicity, resulting in denial of or degradation in products/services?
• Which term describes discrimination that arises when a neutral employment policy adversely affects members of a protected class?
• Which term describes attitudes toward women that are paternalistic and chivalrous but still reinforce gender inequality?
• Explain how DEI considerations should be embedded in product development and customer experience to avoid exclusion?
• What governance elements are essential to maximize the impact of Employee Resource Groups (ERGs)?
• Which debiasing strategy is effective during recruitment and selection?
• What term refers to an invisible barrier that prevents women in religious leadership from reaching higher-status roles?
• Which term describes bothering, tormenting, ridiculing, or coercing a person based on various characteristics?
• Which term refers to an individual's position in society based on wealth, prestige, and power?
• An employee who hides minority status by presenting as part of the majority is engaging in what?
• Which term describes unfriendly treatment of a person based on their religious beliefs?
• Which term describes steering applicants to jobs based on employer preferences for whites or minorities?
• What term describes judgments about an individual employee based on their age rather than on their knowledge, skills, or abilities?
• Which term is the belief in one set of religious teachings as containing fundamental truth?
• What term describes discrimination of one individual based on their relationship or association with another individual?
• Which term describes a form of prejudice characterized by professed egalitarian values while still holding negative attitudes toward racial minority groups?
• What is a recommended approach to accommodating religious practices in the workplace?
• Which term captures the overall tone within an organization about valuing diversity and fair HR policies?
• What are ethical considerations and best practices for collecting and using DEI data?
• Treating employed individuals differently by giving them fewer rewards or opportunities based on job-related criteria is called what?
• What term describes an invisible barrier that prevents women, minorities, and people with disabilities from advancing in organizations?
• Which of the following is a best practice for LGBTQ+ inclusion in benefits, policies, and workplace culture?
• Which term refers to employing workers in roles that do not reflect their skills or qualifications, often in part-time or lower-skilled positions?
• Which term best describes the groups people use to identify themselves in society?
• What term means a person who lacks knowledge of or certainty about a divine being?
• Which element is essential to ensure protection and process in harassment investigations?
• In a scenario where two groups have similar performance but receive different pay raises, this illustrates which concept?
• Which pair correctly matches the accessibility framework to its domain?
• Which term describes accepting negative beliefs about one's own abilities due to disability?
• What considerations should organizations address when implementing DEI initiatives in global or cross-cultural contexts?
• Which term describes feelings, thoughts, and behaviors arising from a search for the sacred, validated by a group?
• Which example reflects inclusive meeting etiquette?
• Which element strengthens DEI leadership accountability?
• Which practice promotes ethical handling of DEI data and avoids stigmatization?
• Charges with outcomes favorable to charging parties and/or with meritorious allegations.
• Which is a potential positive impact of DEI on organizational performance?
• What is the process by which social institutions shape expectations of acceptable behaviors for men and women?
• How should DEI policies balance universal fairness and cultural differences?
• What term refers to prejudice, stereotypes, and discrimination directed at a person because of their age or age group?
• What is a key benefit of data segmentation in DEI analytics?
• Which term describes individuals who advocate for those who are oppressed but do not themselves belong to the oppressed group?
• What is a potential benefit of pay transparency when implemented thoughtfully?
• What term refers to a child born of American servicemen and Asian women?
• Which DEI approach supports mental health and well-being in the workplace?
• Which concept refers to an ethnicity that has little daily impact and is invoked at will?
• Which practice best ensures fairness and accountability in performance management outcomes?
• Which practice helps ensure inclusive virtual meetings?
• Explain the concept of supplier diversity and outline steps to integrate it into procurement practices.
• Which concept describes the degree to which voices of a diverse workforce are respected and heard?
• What term describes the simultaneous holding of both hostile and benevolent sexist beliefs about women?
• Which term refers to intentional differential treatment of an applicant or employee based on group membership?
• Which term refers to behaviors and communications regarding cultural heritage and responses to racial hostility?
• Money damages awarded in intentional discrimination cases to punish and deter employers are known as what?
• What term describes invisible barriers that confine minorities and women to certain types of positions within organizations?
• Which term describes a person who denies the existence of a divine being?
• Which term describes a set of interrelated attitudes toward women that are sexist while perceived as positive by the attitude holder?
• Which statement best defines allyship and a key actionable step employees can take?
• Which term measures the degree of practice or connection with religious beliefs?
• Which approach best assesses the effectiveness of inclusive leadership development programs?
• Which term describes individuals whose gender identity aligns with the gender they were assigned at birth?
• Which term refers to real or perceived differences among people that affect their experiences, outcomes, and opportunities?
• Which term focuses on fairness in outcomes rather than uniform treatment?
• Which term is defined as perceptions about how people behave based on group memberships?
• Which statement best defines intersectionality and its implications for DEI policy design?
• What is a best practice for communicating DEI dashboards to executives?
• Which term means using demographic characteristics to single out individuals for scrutiny or differential treatment?
• What is a key step in addressing pay equity?
• Which statement best differentiates diversity and inclusion?
• Which term describes threatening or exclusionary behavior directed at an individual based on race or ethnicity?
• Which practice supports implementing pay transparency while reducing bias and protecting privacy?
• Which KPI is essential on a DEI scorecard to drive accountability?
• Describe best practices for inclusive virtual and remote work environments, including meeting etiquette and digital accessibility?
• Which term describes biases that misinterpret behavior by overemphasizing personal dispositions and underestimating situational factors?
• Which term refers to the extent of an individual's engagement with religious beliefs?
• Provide an inclusive conflict resolution approach when concerns about bias or discrimination are raised within teams.
• What are actionable steps employees can take to contribute to allyship?
• Which term denotes the degree of practice or connection with religious beliefs?
• What term means a shared national origin or shared cultural heritage?
• Which statement best describes the difference between mentoring and sponsorship in advancing underrepresented employees?
• Which components belong in a DEI budget and how should ROI be justified to leadership?
• Which term refers to beliefs and practices that presume disabled people's inferiority or incapacity?
• When sexual demands are used as a basis for employment decisions by managers or supervisors, this is called what?
• What is a key benefit of age diversity in the workplace?
• Which term occurs when an apparently neutral job policy has a negative effect on the employment of protected classes?
• What metrics are commonly used in DEI dashboards and how should representation and promotion data be interpreted?
• Which term refers to differential and pejorative actions that limit opportunities of particular groups?
• Which term describes a situation where an employer creates working conditions that force a reasonable person to resign?
• Which combination best supports gender identity and expression while protecting privacy?
• Which term describes ideas, practices, institutions, and social relations that presume able-bodiedness and marginalize people with disabilities?
• The determination that there is no reasonable cause to believe discrimination occurred, allowing a party to bring private court action, is called what?
• What is the term for a seemingly neutral employment policy that has a negative effect on the employment outcomes of people in protected classes?
• Which description best captures the concept of belonging in the workplace?
• Which statement correctly defines accessibility and identifies two frameworks relevant to physical and digital accessibility?
• Which phrase denotes job functions that are the basis for the existence of the job?
• Which practice reduces bias in recruitment?
• Which term refers to brief daily verbal or behavioral slights communicating racial insults?
• Provide a hypothetical DEI assessment plan for turnover among women of color in mid-level management. Which initial interventions are recommended?
• Which strategy helps mitigate unconscious bias in hiring?
• Which concept describes ethnicity that is celebrated in the moment or used in life but has little daily impact?
• Belonging in the workplace is best described as which?
• Deviation from the desired norm in a particular context is referred to as what?
• Which term describes a process that privileges lighter skin over darker skin in various domains?
• What term describes the social rejection of people who do not conform to norms about body weight and size?
• Which elements are essential in a DEI strategy roadmap?
• Which practice fosters psychological safety within teams?
• Mixture of race, especially marriage, cohabitation, or sexual intercourse between a white person and a member of another race.
• How is psychological safety best defined and fostered by leaders?
• Which term describes the concept that an apparently neutral employment policy ends up harming members of protected classes?
• What term describes dominant group members who advocate for oppressed groups to end oppression?
• Which factor is a retention risk that disproportionately affects underrepresented groups?
• Which term denotes the real or perceived differences among people that affect experiences and opportunities?
• A form of internalized oppression where people with disabilities accept negative messages about their abilities.
• Which approach is effective in preventing and addressing microaggressions?
• How should DEI training be evaluated for effectiveness, and what challenges might limit its impact on behavior?
• Which practice in performance management most effectively reduces bias?
• Which policy approach best supports gender identity and expression while respecting privacy?
• Giving different rewards to groups with similar performance evaluations is known as what?
• Which analysis compares the representation of underrepresented groups in the labor market with their presence in an organization across job categories?
• Which term best describes the beliefs, practices, and emotional connection to a sacred system?
• Which term describes people not currently looking for work due to various reasons, including discrimination?
• Which practice demonstrates inclusive language in job postings and meetings?
• Which term describes discrimination based on skin tone within a racial group?
• A person self-identifying with ancestry from two or more races is described as which term?
• Which term describes negative attitudes, beliefs, and behaviors directed toward those with less power in a hierarchical social structure?
• Which term is the part of one's self-concept derived from membership in a particular ethnic group?
• Which statement best captures the design of DEI policies in a diverse organization?
• Which statement about intersectionality and policy design is true?
• Which law prohibits discrimination on the basis of disability in employment?
• Concealing non-dominant group membership not readily apparent to observers is called what?
• What term describes the practice of employing retired older workers in ongoing roles?
• Which term refers to tasks considered less central to job duties than essential functions?
• The connected nature of various social identities leading to overlapping systems of discrimination.
• Using demographic characteristics to single out individuals for scrutiny is called what?
• Which term captures the idea of prejudice and mixed attitudes toward women combining hostile and benevolent sexism?
• Which term refers to errors in evaluating the influence of external factors and internal biases when assessing the behavior of in-group and out-group members?
• Which term describes discrimination conducted by minorities against other minorities?
• Which term means 'from the same race or ethnic group'?
• What form should leadership accountability for DEI take?
• A case where damages are awarded to punish and deter employers for discriminatory actions is known as what type of damages?
• Which term refers to differential treatment in the marketplace based on race or ethnicity?
• What should a DEI scorecard include to ensure governance and measurable action?
• What term refers to the collectivities people use to categorize themselves and others?
• Job functions secondary in importance to essential functions.
• Which approach best protects privacy while enabling useful pay data insight?
• Which term denotes the valuation in the labor market of personal characteristics unrelated to productivity?
• A workplace scenario where sexual advances are used as a condition for hiring or promotion illustrates which concept?
• Which term describes unfair treatment based on characteristics such as race, gender, or disability?
• Ages between 25 and 35, often viewed as most desirable for workers, are described as what?
• Which of the following is essential for DEI governance to maintain accountability?
• Which term describes a shared national origin or shared cultural heritage?
• Which term represents a combination of racial and sexual harassment directed at a person based on race and sex?
• Discrimination practiced by racial and ethnic minority groups against other minorities.
• Which strategies support retention of underrepresented groups?
• What is essential for a DEI scorecard to align with organizational strategy and drive action?
• What is an appropriate response to a microaggression in the moment?
• Which term describes jobless, involuntary part-time work and working poverty?
• Which term is about an applicant or employee being intentionally treated differently based on group membership?
• Which description best explains disability inclusion and the accommodations process?
• What term describes an invisible barrier that limits women clergy to lower-status positions within religious organizations?
• What combination of methods best measures belonging and engagement related to DEI efforts?
• What is the purpose of de-identifying data in DEI analytics?
• Which term describes harassment that is based on race and is hostile or intimidating?
• Which principle should guide DEI messaging to balance authenticity and risk?
• A disorder affecting at least one body system, such as neurological or sensory conditions, is described as what?
• Which term means treating individuals unfavorably due to their religious beliefs?
• A typical DEI governance structure includes which elements?
• Using observable characteristics as proxies for information about worker productivity is known as what?
• Which term describes the confinement of minorities and women to certain job types within an organization?
• Which statement best distinguishes sponsorship from mentoring in advancing underrepresented employees in a workplace scenario?
• What term refers to the distribution of resources to achieve a fair or just outcome?
• A company hires a diverse group of people but they are rarely invited to meetings or considered for promotions. This scenario illustrates?
• Which activity best supports fairness in performance management through monitoring?
• A belief that opportunities and resources in society are allocated solely by merit, ignoring systemic barriers, is best described as what?
• Which term describes holding egalitarian values and beliefs while still possessing negative feelings and beliefs about racial issues and minority group members?
• What are the key elements of compliance and risk management in DEI programs, including harassment investigations and retaliation protections?
• Which is an example of unconscious bias in hiring?
• What is a primary function of Employee Resource Groups (ERGs) in DEI governance?
• In recruitment analytics, which approach best assesses pipeline diversity and conversion at each stage?
• Which term refers to discrimination directed at a person because of their relationship with someone in a protected class?
• Which term describes the tone set by the organization regarding the value of diversity and fair HR policies?
• Which change management approach best supports implementing DEI initiatives?
• The belief that societal resources are distributed based solely on individual merit is called what?
• Which barrier is described as preventing advancement in leadership, especially for women and minorities?
• What term describes social disapproval of individuals based on body size or weight?
• Which concept involves using observable attributes to infer productivity differences among workers rather than actual performance data?
• What term describes unwelcome conduct that unreasonably interferes with job performance or creates an offensive working environment?
• What term describes unwelcome sexual conduct that interferes with work performance or creates a hostile work environment?
• Which term refers to well-educated individuals leaving a country to seek opportunities elsewhere?
• Which term describes employing workers below their full potential, often in part-time or lower-skilled positions?
• Which concept refers to denial of employment opportunities based on factors not related to productivity, such as race, sex, or age?